2. I remember a column in PC Mag written in 1983 by Peter Norton
, who was fast becoming the go-to guy for technical information about the IBM PC which was booming. I had used his book
to guide my implementation of ThinkTank
for the PC. And I read every word in every one of his columns. In the previous column he had said that the new version of IBM PC DOS was awful. It didn't work. Crashed. Lost data. He was right. It was
awful. But he had gotten reprimanded by someone -- he didn't say who -- and he would never again question the wisdom of IBM. I thought it was remarkably honest of him to write this one last column. And true to his word, he never again challenged IBM. That was a very lonely moment. Up till then I felt like we were all in this together. Even IBM could benefit from honest criticism. That was the end of something important.